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From the First Visit to Patient Loyalty

Developing a Solid Patient Base

By Virginia Baldoví González

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From the First Visit to Patient Loyalty
In this article, Virginia Baldoví González, head of Communications and Institutional Relations at dentalDoctors, talks about the importance of Attention to Patient services within the context of a dental practice and gives us some guidelines for turning satisfied patients into loyal ones. Every member of our team should aspire to make each and every patient, not just satisfied, but loyal. Loyal patients are the ones who speak with enthusiasm about the practice. They make referrals, and are the most efficient way to increase our client base.

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